All our chocolates are handcrafted using premium ingredients, combining unique flavors and elegant packaging for a luxurious experience. Every piece is made with care, ensuring freshness and indulgence.

Our chocolates are best enjoyed within 7–10 days of delivery, but if stored correctly at the right temperature, they can last up to 2–3 months. Please store them in a cool, dry place away from direct sunlight.

Currently, we deliver within the UAE. For international orders, please contact us to discuss options.

Simply reach out to us via WhatsApp or email with your requirements. We will guide you through flavors, packaging, and delivery timelines.

Yes! For event planners or bulk orders, we provide complimentary tasting boxes on request, containing 5–6 of our most popular chocolates.

As we are committed to making every order fresh, normal orders require 2–4 days for preparation.

Yes! In special cases, urgent orders can be prepared in 6–8 hours, depending on availability and customization requirements.

Payments can be made via bank transfer, card payment, or cash on delivery for selected orders. For bulk orders, a non-refundable advance confirms the booking.

Due to the perishable nature of chocolates, we do not accept returns or refunds. Exceptions apply only for damaged or incorrect orders reported within 30 minutes of delivery.

We offer designer packaging including boxes like Rustic Charm, Bon Voyage Bite, Royal Bloom, Bluebell Bloom, Pearl Whispers, and Pink Aura. Packaging is tailored to ensure elegance and safe delivery.

We can customize packaging according to customer demand. If you want a special design or theme, just share your idea, and we’ll create it for you.

We offer a commission-based reseller program. No stock or upfront investment is required—just share leads, and we handle the rest. Contact us for details.

Our standard and premium chocolates may contain nuts, dairy, or gluten. Please contact us for specific allergy concerns or dietary needs.

Delivery within Dubai and Sharjah usually takes 1–2 days. For special events, please plan ahead and share the event date when ordering.

Yes! We can prepare assorted boxes with multiple flavors, depending on your preference and the availability of the chocolates.

Yes, we work with businesses to create customized chocolates and packaging with logos, messages, or event-specific branding.

Absolutely! You can pre-book your chocolates for weddings, birthdays, or corporate events to ensure availability on the desired date.

All our chocolates are handcrafted with care, ensuring each piece meets our high standards for quality and taste.

We use premium chocolate, fresh nuts, natural flavors, and carefully selected ingredients. No artificial preservatives are added. All ingredients are HALAL.

Yes! We launch special flavors for festivals, holidays, and seasonal events, so there’s always something new to try.

Depending on availability, we can provide customized dietary options. Please contact us to discuss your requirements.

Store chocolates in a cool, dry place below 24°C, away from sunlight, moisture, and strong odors. Do not refrigerate unless necessary.

Yes! We allow scheduled deliveries for personal orders, events, and corporate gifting to ensure your chocolates arrive fresh and on time.

Absolutely! ChocoFluff chocolates are perfect for weddings, anniversaries, corporate gifts, baby showers, festivals, and personal gifting.

Yes! You can add custom gift wrapping, ribbons, and personalized messages to make your gift extra special.

Once your order is confirmed, you will receive a confirmation message or email with the order details and expected delivery date.

Please contact us before placing your order. We will provide ingredient details and advise on safe options.

Yes! You can save your favorite combinations and reorder them for events or personal use.

We occasionally offer exclusive promotions, festive discounts, and referral incentives. Follow us on Instagram or WhatsApp for updates.